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Support & FAQs

Do I need to sign up for an account?

No account is required to start! You can use CheckEven immediately with just a nickname (anonymous profile). If you choose to sync your transaction ledger across multiple devices later, you can link an email address and password in Settings.

Is CheckEven available on Android?

Yes! Download CheckEven from Google Play.

How does receipt scanning work?

Snap a photo of your receipt. Our smart parser extracts all line items, tax, and tip totals. You can then tap or drag-and-drop items to split them among friends. Shared adjustments like tax & tip are allocated proportionally automatically.

Can I use multiple currencies?

Yes! CheckEven supports travelers. You can create transactions in any supported currency, and the app keeps track of them individually. Your home dashboard displays a converted summary in your preferred default currency using current rates.

How do I settle my balances?

When you want to settle up, tap on your friend's name in your list and tap the "Settle" action next to a currency balance. This opens the Add Transfer screen pre-filled with their details. Settle transfers are recorded in the ledger and update your net balances.

How do I delete my account and data?

You can permanently delete your account directly from Settings inside the app by selecting "Delete Account". This deletes your authentication profile, deletes uploaded receipt images, and soft-deletes (tombstones) transaction references to protect balance integrity for remaining group members.

Have other questions?
Ran into an issue or have feedback? Reach out to our team directly.
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